Allianz SE     2022–present

Executive Senior Manager - Global Quality Assurance  •  Munich, Germany  •  July 2022 to present

Responsible for steering Quality Assurance strategy through Allianz Group.

✦ Developed and maintained IT Quality Assurance framework.

✦ Enhanced IT service efficiency by optimizing critical service processes.

✦ Led Audits, enabling performance and compliance.

Allianz Technology     2013–2022

Head of Provider Management (Commercial and Contract Management)  •  Munich, Germany  •  February 2013 to June 2022

Led management of multimillion-dollar contract and strategic operations, with a focus on negotiation, governance, compliance and risk management.

✦ Led a department managing IT contracts € 300M/year).

✦ Improved compliance and reduced regulatory violations by assuring adherence to compliance standards.

✦ Negotiated commercial contracts with customers and providers.

✦ Implemented Risk Management and controls across operations.

✦ Led audits, as auditor and auditee.

Texas Instruments     2005–2013

Product Line Management - Head of Europe and Asia  •  Munich, Germany  •  December 2005 to January 2013

EMEA and APAC end-to-end product cycle Program Manager, from ideation to market release. 

✦ Managed product line with no launch delays in 7 years.

✦ Directed product development and market analysis.

✦ Leadership over Marketing, Development, Production and Supply Chain.

✦ Ensured effective product launch and Region Roadmap management. 

Tyco International      2001–2005

Head of Information Technology (IT)  •  Lisbon, Portugal  •  February 2001 to December 2005

Directed the IT department, responsible for defining and implementing IT strategy nationwide. 

✦ Managed € 20M/year software development projects nationwide.

✦ Managed IT for large engineering projects, including IT infrastructure.

✦ Directed development of customized software for document, project, quality, and process management.

Radicalmedia     1995–present

Chief Operating Officer  •  Lisbon, Portugal  •  December 1995 to January 2001

Strategic leadership in a 15 employee software development start-up. 

✦ Performed tasks of strategy definition, company management, commercial sales, and leadership of development team and programs.

✦ Achieved yearly growth of approx. 30%.

✦ Program Manager of Home Banking implementation. 

AsGa Microeletronica     1994–1995

Quality Engineer (ISO 9002 implementation)  •  Campinas, Brazil 

Circulo do Livro 1991–1993

Sales and Head of Sales  •  Campinas, Brazil

✦ Executive Management

✦ Risk Management

✦ Quality Assurance

✦ Team Management / Leadership

✦ Advanced Data Analytics

✦ Compliance

✦ Communication/Presentation

✦ Project Management

✦ IT Infrastructure and Operations

✦ Advanced Negotiation

✦ Process Management and Improvement

✦ Programming, Office, JIRA, Confluence

✦ Merging and Acquisitions

✦ Quality System and Certification (ISO)

✦ Contract Management

✦ Product Management

✦ Business Strategy

✦ Finance and Economics

✦ Budget Management

✦ Audit (Auditor and Auditee)

✦ Agile Project Management

Doctor of Business Administration

Universidad de San Miguel - Campus Universitario Europeo  •  2019

✦ Thesis: "Impact of the Technological Revolution in Enterprises"

✦ Distinction: summa cum laude (Sobresaliente con grado de Excelencia)

Master's in Economics

UNED  •  2016

✦ Specialization: Market and Economic Data Analytics

Master's in Business Administration (MBA)

FUNDACIÓN UNED  •  2013

Bachelor in Business Administration

UNED  •  2012

Bachelor in Electrical Engineering

UNICAMP  •  1994

Certified SIX SIGMA BLACK BELT

ASQ (American Society for Quality )  •  2024

Certified QUALITY ENGINEER

ASQ (American Society for Quality )  •  2023

Certified MANAGER OF QUALITY / ORGANIZATIONAL EXCELLENCE

ASQ (American Society for Quality )  •  2023

COBIT5

ISACA  •  2018

COMMERCIAL AND CONTRACT MANAGER - Expert Level

WorldCC (former IACCM)  •  2015